Dinesh R. - 02/2024

My basement was flooded that caused the water to enter in the 50G propane water heater. I called Peter and he came right over and game me a very reasonable quote and replaced the tank the same day. Peter is highly skilled plumber and trustworthy who always recommend the best solution for your work. I have always been very happy with his work. I recommend anyone who is looking for professional plumbing work.

John C. - 09/2023

Couldn’t be happier, we have an older system and another contractor basically refused to even look at it and quoted us +20k to replace the whole thing. Peter came and actually figured out what was wrong, which ended up being fairly minor (failed expansion tank and gauge), and then was able to go get the parts needed and fixed it the same morning. Prompt, professional, knowledgeable and fair, can’t ask for anything more than that. We will absolutely use Waterworks again for any of our needs.

Bill P. - 08/2023

Fast and professional. Peter was quick to respond initially and with my follow up questions and with scheduling. He was clear about what his services would cover (which was everything). The work was done quickly and he did a terrific job of cleaning everything up once complete. Would definitely recommend or hire again.

Ruth H. - 06/2023

In May our water heater stopped working. Peter responded quickly. He came after hours in the evening to evaluate the problem and was upfront about the cost. Early the next morning he installed the new water heater. He was very efficient and professional. I would definitely hire him again. Thank you, Peter.

Lauren S. - 05/2023

Peter from Waterworks Mechanical came to assess our broken water heater late in the evening after a hired handyman left us hanging earlier in the day. Peter was clearly knowledgeable and experienced right from the get-go, wasting no time in diagnosing and zeroing in on the problem. He was able to have our hot water working the next afternoon. He took the time to text us pictures of the repair for confirmation and additional explanation. It was a huge comfort to be in capable and reliable hands after several days of not being able to shower. I highly recommend Waterworks Mechanical’s services!

Dan M. - 03/2023

Peter was professional and the work was completed efficiently at quoted price.

Devon T. - 11/2022

Very smooth, 2 days from quote to complete work, fair pricing, great communication. Would highly recommend Peter and the team.

Philip T. - 11/2022

They came out and did an inspection first and were back a few days later to do the installation. After the installation they ran several tests to make sure everything worked well and then cleaned up.

Eric G. - 10/2022

Peter at Waterworks Mechanical is terrific. His work was first-rate, prompt, and professional. I highly recommend him.

David M. - 09/2022

Very transparent and clear in outline of work and cost. Work was scheduled timely after contract was signed and completed very efficiently. Communication was clear throughout the process. Would absolutely hire again.

David M. - 10/2021

Peter responded quickly; assessed the situation accurately as we needed to install valves to perform the de-scaling on the heater; and performed the work as expected. We would definitely hire him again.

Anthony D. - 06/2021

I’m currently renovating my kitchen and I got to the stage where I needed a plumber to hook the drain line up to the garbage disposal and connect my new kitchen sink faucet to my hot/cold line with an additional line for my Dishwasher. I called Peter and explained my situation to him and right away I knew he and his company was the right choice! Peter told me he’d give a 30min notice ahead of time ( coordinating with countertop install/sink ) and he and his coworker showed up 30mins after a courtesy call and was very well prepared for the job! Once they arrived at my home and I explained all the details I trusted Peter to install my Gas Stove also ( and he did ) I cannot be happy enough with the experience, professionalism and the customer service Peter and his company offered, and I will most certainly use them again in the future! These guys are the real deal!

Karen N. - 11/2020

Peter went above and beyond to help me determine if I could install a tankless water heater to my condo, when I was due for a new tank. I learned a lot in the process and I’m thankful for that. Alas, I didn’t have enough power for it without rewiring my home so he installed a new high efficiency tank. He and his helper also took great care to keep my home clean, and watch out for my 3 cats (one who has a habit of running outside if given the chance). Will definitely rehire in the future.

Victor. S. - 11/2020

Peter and his team were prompt, professional, friendly and tidy. I have used Peter twice and was very satisfied with the work completed. I was especially happy when Peter was able to come out quickly to repair a broken shower/bathtub knob so we could have use of our shower. Even though this was a small job it was good to know we could get such prompt service.

Mike L. - 09/2020

It went well. The only ding I'd give them is on the first morning they were to arrive, when they didn't show up in the time window they specified, I gave them a call (1/2 hour after the window) to find out that they couldn't make it that day - they were dealing with an emergency. They did offer to try to make it out that day but mine wasn't at the emergency level so I was OK to reschedule for a couple of days later and they arrived within the hour time window they specified (which I think is great - how often do you get a 1 hour arrival window?). I'm going to call that ding very minor however because with this kind of thing where a failure can cause lots of damage its the work that matters to me most and I thought it was first rate, joints looked clean and see below for extra work they put in. Also, prices were comparable to a couple of other quotes that I got. On site, the operations manager Peter McIlroy was very courteous, professional and clear about communicating what was happening as the work progressed and they got things done in a reasonable amount of time. There was a failure on the cold water intake valve (original with the house equipment) which they replaced and they also mounted this basement hot water heater around 4" up on a concrete slab - it had been directly on the floor previously - in order to make the work more robust (provide immunity to basement flooding). I appreciated the extra attention to detail and they did this at no additional cost. My broken heater was under a Sears warranty, which they still honor even though they're out of business, and they were willing to pay the cost of the hot water heater alone but the receipt had to be written up itemizing that alone and Waterworks Mechanical was able to accommodate me so that Sears would pick up the tab for the heater. I'll hire these guys again probably for any plumbing thing I need done in my house.

Shoham B. - 09/2020

Waterworks Mechanical responded to my request the same day and scheduled me for an appointment that same day. Peter was on-time, performed the work quickly, and was extremely courteous. I would definitely hire again.

Dan D. - 06/2020

The promptness and service quality were excellent. I couldn't be more pleased with how efficiently and diligently my issue was handled. I will definitely recommend them to my friends and neighbors.

Rebbeca - 05/2020

Great. Friendly, fast service. Will recommend to friends and family is need be.

Colin M. - 04/2020

It was excellent. They were professional and courteous, reliable, clean and tidy work .

Michael F. - 04/2020

We're hired Waterworks Mechanical for a good number of plumbing jobs over the past 8 years in our own home and in apartments that we own, We have had a great experience every time. Peter is very knowledgeable, skilled and conscientious about his work, is great to work with and does a great job. I couldn't recommend them more highly.

Shane - 04/2020

Awesome, Peter is top class, I’ve used him many times in a rental unit I have, very trustworthy, work is always top class. Very fast response from Peter also which I really like The last time I texted to say the garbage disposal was broken, we agreed on a price and it was replaced the next day, tenants were super happy with the work

Siobhan F. - 04/2020

Very smoothly. Peter was great. Same day service. Very happy with his professionalism.

Laura R. - 04/2020

He is great and I would highly recommend him. We would definitely hire him again.

Doug P. - 04/2020

It was good. They were great, friendly guy, and I recommend him.